Behind the Build Ep 1: Meet the Team Powering Your ShedPro Success

Before a great shed website goes live or a 3D configurator starts converting leads, a dedicated team works tirelessly behind the scenes to make it all happen.

This is the very first installment of our Behind the Build series, where we introduce the people who keep ShedPro moving forward, from our hands-on Service Delivery team and focused Project Coordinators to the talented designers, developers, marketers, and QA experts who power every launch. These are the folks who fine-tune your setup, answer your questions promptly, and celebrate with you every time your leads skyrocket.

Spotlight on Mai: Our Exceptional Project Coordinator

To kick off the series, we’re shining a light on Mai, one of our exceptional Project Coordinators. She has helped countless shed businesses launch, grow, and thrive on the ShedPro platform, and she’s here to share what really happens behind the curtain.

From the moment Mai joined ShedPro, she was drawn in by our company’s core values. “This team truly cares,” she says. “We listen carefully, solve problems quickly, and always focus on giving our clients the best possible experience. Whether we’re refining the 3D builder or helping save time with sales tools, we’re in it together.”

This shared commitment fuels Mai’s work every day and makes every client win feel like a team victory.

Real Results: Transforming Businesses with ShedPro

One inspiring success story stands out. Shortly after launching a new client’s website and Google Ads campaign, their lead volume exploded by 1900% within just four months! Mai and the team stayed closely engaged, checking in often and offering hands-on support.

Then, just a few months later, the client added ShedPro’s 3D Configurator and the results were immediate: higher-quality leads and a much faster sales cycle. Mai explains, “They don’t need dozens of calls to finalize designs anymore. Everything flows much smoother.”

For Mai, this kind of transformation proves why the work matters so much. It also highlights what many shed businesses might be missing out on if they haven’t yet partnered with ShedPro. “They’re missing a team that’s all in,” she says. “We respond fast, communicate clearly, and are fully invested in helping clients succeed.”

Growing Together: The Expanding Service Delivery Team

As ShedPro has grown, so has the Service Delivery team. What began as a small group is now eight people strong, supported by an even broader network of marketers, designers, developers, and QA specialists. Together, they manage hundreds of client cases and continuously improve based on direct feedback.

“We take what we hear from clients and use it to sharpen our tools and elevate the way we serve,” Mai says.

Adopting a new tech platform can feel like a big leap, especially for shed business owners juggling many priorities. Mai emphasizes that ShedPro’s team is right there to help. “Our tools are designed to grow with your business,” she explains. “You’re never figuring it out alone, we’re with you every step of the way.”

What Sets ShedPro Support Apart?

What truly sets ShedPro’s support apart? It’s our speed, transparency, and relentless focus on continuous improvement.

“We listen closely, act quickly, and never stop looking for ways to get better,” Mai shares. “It’s all about making sure our clients always feel heard and supported.”

Exciting Features on the Horizon

Looking ahead, the Service Delivery team is gearing up to launch new features tailored for shed businesses of all sizes, including window and transom grouping, interior walls for tiny homes, and much more. These updates will make the ShedPro platform even more flexible and powerful, no matter what your product line looks like.

A Team That’s Here for You

In short, the people behind ShedPro are builders too, of systems, tools, relationships, and long-term client success. And this is just the beginning.

Whether you’re just getting started or scaling up, our Service Delivery team has your back. When you work with ShedPro, you get more than great tools, you get a team that’s dedicated to helping your shed business thrive.

👉 Ready to see what ShedPro can do for you? Book a Free Demo and meet the team helping shed builders grow stronger every day.

🔜 Stay tuned for upcoming interviews with Project Coordinators May and Jade, plus a behind-the-scenes look at our marketing, design, and dev teams powering your shed business tools.

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